Contact Us

At Goldhandmade, we are dedicated to delivering an exceptional shopping experience and handcrafted jewelry of the highest quality. Whether you have questions regarding our products, need assistance with your order, or require styling advice, our dedicated customer support team is here to assist you.

Customer Support & Inquiries

For the fastest assistance, please reach out to us using the contact channels below. We aim to respond to all inquiries within 24 business hours.

  • Store Name: Goldhandmade

  • Domain: Goldhandmade.us

  • Customer Support Email: support@goldhandmade.us

  • Phone Number: +1 (800) 555-0199

  • Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM EST

Physical Business Address

For general inquiries, official notices, or physical mail correspondence, you may contact our primary office location:

Goldhandmade

742 Evergreen Terrace

Springfield, OR 97477

United States

 

Frequently Asked Questions

  • How can I track my shipment?

    Once your order is processed and shipped, a confirmation email containing your official tracking code will be sent to you automatically. You can track your shipment directly via the carrier link provided.

  • What are your standard delivery times within the USA?

    Orders typically take 1–2 business days to process and 3–6 business days in carrier transit, resulting in a total estimated delivery time of 4–8 business days across the United States.

  • What is your return policy?

    We offer a 30-day return policy with free return shipping within the United States. Items must be returned in their original condition and packaging.