Shipping policy

At Goldhandmade, every piece of gold jewelry is uniquely handcrafted with precision, artistry, and meticulous care. We are committed to delivering your handcrafted treasures safely and promptly across the United States.

1. Shipping Destinations & Shipping Rates

We currently provide Free Standard Shipping on all orders within the United States (including all 50 states).

  • Shipping Cost: Free ($0.00 USD)

  • Destination Country: United States

  • Minimum Order Amount: None ($0.00)

2. Order Processing & Transit Times

Every piece is carefully inspected and packaged prior to shipment to ensure it arrives in flawless condition.

Stage Estimated Duration
Order Processing / Handling 1 – 2 Business Days
Carrier Transit Time 3 – 6 Business Days
Total Estimated Delivery Time 4 – 8 Business Days

Note: Business days are Monday through Friday, excluding U.S. federal holidays. Order cut-off time is 5:00 PM EST. Orders placed after 5:00 PM EST or during weekends/holidays will begin processing on the next business day.

3. Shipment Tracking

As soon as your handcrafted jewelry order is dispatched, you will receive an automated shipping confirmation email containing your tracking number and carrier link (USPS, FedEx, or UPS) so you can follow your package step by step.

4. Address Corrections & Order Modifications

Please make sure your delivery address is complete and accurate at checkout. If you need to make changes, please email us immediately at support@goldhandmade.us within 12 hours of placing your order. Once an order has entered transit, address changes can no longer be guaranteed.

5. Delayed, Lost, or Stolen Packages

If your package has not arrived within 8 business days from the dispatch date, please check your tracking link for updates or contact our support team. In the rare event that a package is lost or delayed in transit, we will work directly with the courier service to resolve the issue or dispatch a replacement.

6. Contact Details

For any questions or inquiries regarding your order or our shipping procedures, feel free to reach out:

  • Store Name: Goldhandmade

  • Domain: Goldhandmade.us

  • Customer Support Email: support@goldhandmade.us

  • Phone: +1 (800) 555-0199

  • Support Hours: Monday – Friday, 9:00 AM – 5:00 PM EST

  • Business Address: 742 Evergreen Terrace, Springfield, OR 97477, United States