Privacy policy

At Goldhandmade, accessible from Goldhandmade.us, protecting the privacy and security of our visitors and customers is one of our top priorities. This Privacy Policy outlines the types of personal information we collect, how it is used, and the steps we take to safeguard your data.

1. Information We Collect

When you visit or make a purchase on Goldhandmade.us, we collect certain information to provide a smooth shopping experience:

Personal Information Provided by You: When you place an order, create an account, or contact support, we collect details such as your full name, shipping address, billing address, email address, phone number, and order details.
Payment Information: Payment card details (credit card number, expiration date, CVV) are encrypted and processed securely through Shopify Payments. We do not store or have direct access to your full credit card credentials.
Automatically Collected Data: When you browse our store, we automatically collect device information, including your IP address, browser type, device type, time zone, and cookie data regarding how you interact with our site.

2. How We Use Your Information

We use your personal information for legitimate business purposes, including:

Processing, fulfilling, and shipping your handcrafted jewelry orders.
Communicating order status, shipment tracking, and customer support updates.
Detecting and preventing potential fraud or security risks.
Improving website functionality, user experience, and product offerings.
Complying with applicable legal and tax obligations.

3. Data Sharing & Third-Party Services

We do not sell, rent, or trade your personal information. We only share data with trusted third-party service providers essential to operating our store:

E-Commerce Platform: Powered by Shopify, which securely processes order data.
Payment Processors: Payments are handled via Shopify Payments and integrated express checkout options (Apple Pay, Google Pay).
Shipping Carriers: We share delivery names and addresses with courier services (USPS, FedEx, UPS) to complete order transit.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to maintain your shopping cart session, remember preference settings, and analyze store traffic. You can disable cookies through your browser settings, though doing so may limit certain store functionality.

5. Your Rights & Data Choices

Under applicable United States privacy laws (including CCPA/CPRA):

Access & Rectification: You have the right to request access to the personal data we hold about you or request corrections to inaccurate information.
Data Deletion: You may request that we delete your personal information, subject to certain legal exceptions (such as order history retained for tax compliance).
To exercise any of these rights, please contact us at support@goldhandmade.us.

6. Data Security

We implement industry-standard 256-bit SSL encryption to protect your data during transmission. While no transmission method over the Internet is 100% secure, we maintain administrative and technical safeguards to prevent unauthorized access.