Order Status & Tracking

Thank you for shopping at Goldhandmade. We want to ensure you can easily track your handcrafted gold jewelry from our workshop directly to your doorstep.

How to Track Your Order

Once your order has been crafted, packaged, and dispatched, you will automatically receive a Shipping Confirmation Email containing your unique tracking number and direct tracking link.

Option 1: Track via Email

  1. Open your Shipping Confirmation Email.

  2. Click on the Tracking Number or the "Track Package" link provided.

  3. You will be redirected to the official carrier website (USPS, FedEx, or UPS) showing real-time location updates for your parcel.

Option 2: Live Tracking Tool

(You can embed your store's tracking app widget below if applicable)

Enter your details below to check your order status:

  • Order Number: [ e.g., #GH1001 ]

  • Email Address / Phone Number: [ Enter email or phone used at checkout ]

  • [ Track Button ]

Order Fulfillment Timeline

To help you anticipate your delivery date, please review our fulfillment and transit schedule across the United States:

Stage Estimated Duration
Order Processing / Handling 1 – 2 Business Days
Carrier Transit Time 3 – 6 Business Days
Total Estimated Delivery Time 4 – 8 Business Days

Note: Processing and transit occur Monday through Friday, excluding U.S. federal holidays. Orders placed after 5:00 PM EST or over the weekend will begin processing on the next business day.

Common Order Tracking Questions

  • Why is my tracking number not updating?

    It can take 24–48 hours after your shipping label is generated for the carrier to scan the package into their system and update tracking details.

  • What if my order status says "Delivered" but I haven't received it?

    Please check around your front door, mailbox, or with neighbors/building management. Carriers occasionally mark items as delivered shortly before physical drop-off. If you still cannot locate it after 24 hours, contact us immediately.

Contact Customer Support

If you have any questions regarding your tracking number or need assistance with a delayed shipment, our support team is happy to help:

  • Store Name: Goldhandmade

  • Domain: Goldhandmade.us

  • Support Email: support@goldhandmade.us

  • Phone: +1 (800) 555-0199

  • Support Hours: Monday – Friday, 9:00 AM – 5:00 PM EST

  • Address: 742 Evergreen Terrace, Springfield, OR 97477, United States